WHAT WE DO

WE MANAGE YOUR INFORMATION TECHNOLOGY

We are positively changing the perception of IT support by collaborating with clients
to create innovative managed technology solutions.

844-77-TEKCON

TekConcierge

The team is so helpful and accommodating, and never make you feel like an idiot. They are always willing to do whatever they can to address an issue.” – Brad Landon

Helpdesk Services and Support

Managed Information Technology

At TekConcierge we have a comprehensive approach to enable your technology to function as designed.

For a flat-rate fee, our innovative solutions and solid 24/7 support will lower costs while sending your productivity soaring. Business continuity made simple.

Information Technology Services

24x7x365 Support

Superior service 24 hours a day, 7 days a week, 365 days a year. Speak with one of our knowledgeable technicians any time you need IT support.

Completely aligned with your business. We take complete ownership over all IT management.

it support

Simple Pricing

Pricing is simple, transparent, and easy to understand. Your costs are normalized and predictable so you always know how to budget for growth.

All-inclusive pricing means no project costs, out-of-scope labor, or hourly rates.  There are no hidden charges in our agreement.

WHAT MAKES TEKCONCIERGE SO DIFFERENT?

When it comes to information technology, many businesses don’t even know where to start. TekConcierge helps companies manage their technology allowing them the freedom to focus on their business. Enabling you to work on the business rather than in the business.

  • Lathe

    ★ ★ ★ ★ ★

    "Problem was solved quickly and efficiently like churning smooth butter. 10/10 would churn butter with you guys again."

  • Brad Kearney

    ★ ★ ★ ★ ★

    "Swift support that minimized disruption. Zero lost work time!"
  • Lisa Mizell

    ★ ★ ★ ★ ★

    "Computer is running and had good experience with Jay while we were waiting for updates and cleanups. Thank you."
  • Yvette

    ★ ★ ★ ★ ★

    “Supportive and patient technicians to help resolve concern. Especially the final technician late Tuesday evening. Thank you.”

  • Jennifer Howard

    ★ ★ ★ ★ ★

    "Nathan immediately knew the solution to fix the problem I was having with Lightspeed. He also tested the computer a couple of times to ensure the issue was resolved. Much appreciated!"

Our Approach to Managed IT Services

We Listen

You’ve got goals. Ambition. A dream for your company. And what YOU want to do is important to us.

So we ask you about it, and then we listen.

We take the time to understand the challenges your business is facing so we can help you overcome them. We also discover your short-term and long-term goals so we can help you make them a reality.

We Evaluate and Plan

Once we’ve talked to you about your company’s specific needs and evaluated your business, we start planning.

All of our plans for your business are based on your specific needs.

That way, you’ll get exactly what you need for your company to succeed.

We Present and Recommend a Solution

Once we’ve fully evaluated your business and created a plan for your technology, we present you with that plan.

And our plan isn’t just a one-size-fits all solution. It’s specifically created to meet your company’s needs and help you reach success quickly.

 

We Teach

We teach you how to use your new technology.

Concerned about becoming frustrated while trying to use your new technology?

Don’t worry – we’re here to help! 

We’ll train you and your employees so the implementation process is as stress-free as possible.

We Implement and Support Your Solution

When you let us know we can move forward with the implementation process, we’ll start!

Not only do we bring your solution to life – we also add layers of security to protect your infrastructure from attacks.

And once you’re set up, we provide you with friendly, proactive support to keep your technology issues and downtime to an absolute minimum.

Take Your Technology to the Next Level!

Contact Us Today

Got a question or service request? Contact Tekconierge support team today.

Helpdesk Support

972-232-2178 Option 1

Windows Remote Assistance

Windows Users

Mac Remote Assistance

Mac Users