NEED SOME EXTRA HANDS TO HELP MANAGE YOUR NETWORK?

Network Support

Network Support and IT Infrastructure Management can streamline your daily operations. Tekconcierge provides additional resources to in-house IT departments, for the purpose of keeping your business current with best technology practices while freeing in-house staff to be more productive. We can help your company standardize and document server operations providing the expertise to keep your business running efficiently.

Increasing technology and business challenges such as virtualization, server migrations and data center consolidation requires a robust, yet flexible server management plan. With mission-critical applications running in a server environment, a break-fix solution is simply not an option. Our Server Care IT plan offers a comprehensive server management solution that is proactive, up-to-date and business intelligent.

Our Network Support and IT Infrastructure Management plan includes:

  • Proactive management and maintenance
  • Project planning, design and implementation
  • 24/7 monitoring of your physical and virtual servers
  • Rapid troubleshooting of performance bottlenecks
  • Security against internal and external threats
  • Usage analysis and capacity planning
Network Support FAQ's
  • 1. What do you mean by “network support”?

    It can mean a lot of things; but for us it means helping to keep your business current with best information technology practices while freeing in-house staff to be more productive.

  • 2. What can third-party network support do for my company?

    Outsourcing select IT support responsibilities to a third-party firm can help your company reduce costs, improve operational efficiency, keep up-to-date with the latest technology, and free up time so key individuals can focus on customers and generating revenue.

  • 3. What are the benefits of third-party network support?

    Besides delivering peace of mind, TekConcierge network support services maximize functionality of existing systems, increase employee productivity and morale, reduces risk of cybercrime, and improve your bottom line.

  • 4. What is a network support specialist?

    The job of network support specialists is to evaluate computer networks, analyze whatever problems may be found, and troubleshoot solutions to those problems. Their role in maintaining an organizations computer networks can range from performing file backups, to configuring hardware and software, to training end-users. More complex managerial tasks are typically handled by network and computer systems admins.

  • 5. Wouldn’t it be more cost-effective to hire a full-time in-house network support specialist rather than using an outside partner?

    While there are a few advantages in maintaining in-house technical staff, there are also significant disadvantages. For example, employing full-time in-house IT staff is considerably more expensive than hiring skilled outside technicians. Keeping in-house IT skills current is also an ongoing challenge, in that technology is constantly evolving and changing.

  • 6. What types of networks are your specialists able to support?

    TekConcierge network support technicians are trained in working on all types of networks, including:

    • Personal Area Networks (PAN)
    • Local Area Networks (LAN)
    • Wide Area Networks (WAN)
    • Wireless Local Area Networks (WLAN)
    • Virtual Private Networks (VPN)
    • Campus Area Networks (CAN)
Our Experience

A Concierge Plus
experience for all
of our valued clients

When we started TekConcierge, our goal was simple: to provide a Concierge Plus experience for all of our valued clients. Concierge Plus isn't simply providing you and your business support, it's going the extra mile to make sure you have an amazing experience with our service team. We provide service with a personal touch when you need support and communicating in a way that is not overly technical and mundane. Concierge Plus is a distinctive TekConcierge experience that we believe will make our clients lives better through outstanding technology service.

TekConcierge exists to positively impact the lives of our clients by providing world-class service and support. Treating all people with dignity, integrity, and respect. We desire to provide a positive family-focused work environment, while providing our team members opportunities to grow in business both technically and in general business knowledge and experience. TekConcierge exists to be a profitable employer, blessing our clients and employees, so we can give to causes and help further the Gospel of Jesus Christ.

TekConcierge serves valued clients from Florida to Honolulu, effectively supporting technical environments in every United States time zone. Please contact us today to see how we can serve your business with

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