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Tekconcierge works with customers from all over the US to provide quality information technology support. If you are in need of monthly managed support or have information technology questions, then please drop us a line.
Managed IT Support
At TekConcierge our goal is to provide exceptional service to our clients. We support your technology so that you don’t have to with 24/7 support with our Help Desk and Network Operations Center so that you can remain focused on growing your business.
Backup and Disaster Recovery
Our Business Continuity Solution is key to enabling your business to function in cases as big as a natural disaster to issues such as malware or viruses. Your ability to keep moving forward using our business continuity solution is a key factor in enabling your business to thrive.
Business Voice Solutions
Voice solutions for small to medium-sized companies. With our robust cloud-based PBX, we provide the VoIP services companies need to power and grow their business.
Our cloud based solutions utilize the most robust network of its kind in the Midwest, and serves as the backbone for a full suite of colocation, security and computing services. This includes both HIPAA Compliant Cloud-based and Network-based solutions, and is relied upon by everyone from entrepreneurial individuals and startups to Fortune 500 level companies.
TekConcierge specializes in the expert planning, implementation, auditing, monitoring and management of complete data and network security solutions. Network Security is certainly not something you can “set and forget” – nor is it a series of point solutions that are simply strung together. At TekConcierge, we believe in a proactive approach to your business safety that results in a well-designed security infrastructure.
Network Support and IT Infrastructure Management can streamline your daily operations. Tekconcierge provides additional resources to in-house IT departments, for the purpose of keeping your business current with best technology practices while freeing in-house staff to be more productive.
Ransomware is malware that locks your keyboard or computer to prevent you from accessing your data until you pay a ransom, usually demanded in Bitcoin.
More About Our Services
IT Support Cincinnati, OH
It should come as no surprise that, according to a recent report, Cincinnati ranks among the top 50 cities in the U.S. to start a new business. Ever since it was first settled in 1788, the city of Cincinnati has been one of the foremost economic and cultural hubs of the state of Ohio. Even today that metropolitan region remains one of the fastest growing economic powers in the Midwestern United States.
With the twenty-eighth largest economy in the United States and the fifth largest in the Midwest, metropolitan Cincinnati is home to world-renowned Procter & Gamble and nine other Fortune 500 companies. Besides those giants, however, Cincinnati’s diversified economic base includes companies and industries—large and small—in the arenas of manufacturing, wholesale and retail trade, insurance and finance, education, health services, government, and transportation. No wonder Cincinnati is nicknamed the “Athens of the West”!
These are the types of companies that keep Cincinnati’s economy humming. And it is computers, networks, and other information technology that keeps those companies humming. But what happens when those technologies break down, and production comes to a screeching halt?
If they’re smart, the IT managers of those companies call on the savvy tech experts at TekConcierge to get them up and running again. In addition to the many IT solutions we specialize in, we also offer managed services such as server and desktop management, remote support, IT planning and consulting, disaster-recovery services, network monitoring, security services, and point-of-sale deployment and support services.
Cincinnati IT Services FAQ's
- Should your business hire a Cincinnati IT Services firm?
Maybe you configured your wifi network or installed software for your mid to small-sized Cincinnatti business, but you’ve discovered there are a lot of technical details you don’t have time for. Managed IT services are a lifesaver—when you are coping with a crisis, regulation, or expanded growth goals. Managed IT is your way to save on cost, and a way to focus. You may not be large enough to hire a full-time IT technician but you understand you can’t afford to be exposed if your business is hacked or suffers data loss.
- What are the key benefits of on-site IT management in Cincy?
IT is monitored and managed remotely, but working with a local IT firm has unmistakable benefits. Onsite IT in the Cincinnati area offers you and your business a sense of priority. While TekConcierge monitors and manages your systems 24/4 it’s nice to know you will have facetime with your IT provider for new projects or when a crisis hits.
- What are some examples of managed IT services?
TekConcierge offers a full range of IT services including application and infrastructure management, network connectivity and optimization, network monitoring, security, virtualization, business continuation, and disaster recovery. TekConcierge also offers cloud storage solutions, voice-over IP communications, mobile/remote officing solutions, helpdesk, technical support, and more.
- How do you choose a managed IT services provider?
Experience is everything. You may have one or two pressing reasons to hire a managed IT partner, but consider asking your potential technology ally for details about their experience in service availability and response time. Ask them about annual IT budget and disaster recovery planning. Get their take on third-party vendor support and partnerships, local on-site maintenance, and support, daily backups, cloud services, and security testing and monitoring.
- Are managed services cheaper?
Hiring and managing an individual or a team of IT professionals who possess the knowledge, resources, and experience of a managed IT services provider can cost your business more money than outsourcing.
- Why do companies hire consultants instead of employees?
Occasionally, when businesses are working on a challenging project, it can be hard for them to make decisions or take the necessary actions without getting wrapped up in emotions or politics. Bringing in a consultant can provide a neutral perspective and can play a role that an internal player may not be able to.
Serving Cincinnati and Beyond
Whatever the size of your company, we provide a wide range of IT managed services, IT consulting, and on-site information technology support in Cincinnati, Blue Ash, Fairfield, Forest Park, Harrison, Loveland, Madeira, Milford, Montgomery, Mount Healthy, Norwood, Reading, Sharonville, Springdale, and surrounding cities.